Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout.

We offer £5.00 flat rate shipping to anywhere in the United Kingdom.

Orders over £100.00 qualify for FREE shipping anywhere in the United Kingdom.

Shipping option	Estimated delivery time	Price
Express (£0-£100)	1 to 3 business days	£5.00 GBP
Express (£100+)	1 to 3 business days	FREE
Standard	2 to 4 business days	£3.00 GBP

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@isabellanancy.com with your name and order number, and we will look into it for you.